Making A Purchase
From the home page click on a product category or special offer button. Once in the catalogue navigate to your chosen item. By clicking on it you can see detailed information about the product. To buy a product click on the “Add to Basket” button, after which you can go to checkout, continue shopping or cancel. You can check and edit the contents of your shopping basket at any time by clicking the “Basket”. When you have found all the items you require, click on “Checkout” to make your purchase. Follow the onscreen instructions to complete the order process. Your order will not be processed until you enter your payment details and press the final submit button. On doing so, you will receive an e-mail confirmation.
Shipping and Handling
We currently only ship to the UK. On orders shipped to a UK address the postage and packing charge is 99p or you may select “tracked and signed for” at £2.50, these orders will be sent by Second Class Post. Orders above £25 will be sent tracked and signed for.
Europe and Worldwide
We currently only ship to the UK
We aim to dispatch orders received by 13:00 on the same day and we aim to dispatch orders placed after 13:00 on the next working day. Our stock control system is live, but very occasionally even though an item is shown in stock, we do not actually have it in stock. Should this happen, we will always contact you with the estimated delivery date and the option to amend or cancel your order. Although orders are usually delivered much faster, please allow 15 working days for Standard UK service.
ljominifigures.co.uk is not currently registered for VAT. The price you see is the price you pay
Credit Card Security
We accept payments by PayPal, Visa and Mastercard. YOU DO NOT NEED A PAYPAL ACCOUNT TO USE OUR CHECKOUT.
All payments are processed for us by PayPal, a highly secure processing system with full PCI-DSS Level 1 compliance and sophisticated fraud screening. We never have access to your card details as these are handled securely by PayPal.
Data collected by this site is used only to take and fulfill customer orders and we disclose information to third parties only for payment processing and goods delivery purposes. ljominifigures.co.uk will never disclose customer information to any other third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item and to administer the site and our services.
Returning for a refund – By law, you can return any item ordered by mail order within 14 days of receipt for any reason. If you would like to return an item for a refund, please email: firstname.lastname@example.org within 14 days of receipt of goods to obtain a returns number, which must be included with the item. When returning items, please obtain proof of postage. Unless the items are faulty all returns are at the customer’s cost. Items to be returned must be unused, undamaged and in the original packaging. If you change your mind about your purchase within the 14 day period we will refund the cost of the item and the original delivery cost as follows: If the item was part of a larger order, there will be no delivery charge refund. We will refund standard delivery charges only, not additional delivery charges for tracked and signed for. Faulty items – If the item you would like to return is faulty or the item you received is incorrect, please email: email@example.com and we will contact you about how to return the item. The above does not affect your statutory rights. If an item is returned to us by the delivery company due to incorrect delivery address provided on the order, or if the parcel is rejected or not called for by the recipient and the parcel is returned to ljominifigures by the delivery company, the original postage charge will not be refunded.
LEGO® and DUPLO® are registered trademarks of the LEGO® Group of companies which does not sponsor, authorise or endorse this web site.